Here you’ll find the contact information that you’re seeking for help with all of your service needs.
24 Hour Support is available at 1-800-472-3272
Available Monday – Thursday from 8:00 a.m.-4:00 p.m and Friday from 8:00 a.m. – 6:00 p.m.
Call (615) 323-1147 or (615) 672-5665
Public e-mail is not secure. Please do not include ANY confidential information
Need help with Check Free Bill Pay?
Have your Bill Pay I.D., confirmation numbers, amounts and/or dates on hand, then call 855-790-9732.
Call toll free at 1-888-643-9090 for assistance.
For more information about your mortgage loan with The Farmers Bank, please review Mortgage Servicing Disclosure.
“The Making Home Affordable Program” is part of the strategy to help homeowners avoid foreclosure. For information, please visit:
To place a stop payment, log into Online Banking or contact us during regular business hours at (615) 325-2265 or 1-888-643-9090. Stop payments cannot be placed on debit card transactions. There is a fee for this service.