You’ve noticed a suspicious transaction posted to your account, or you’ve lost your debit card. Now what do you do?

We’re here to help! If you notice something suspicious it’s a good idea to contact us right away, but for after business hours questions:

  • Call 1-800-472-3272  (24/7) to report a lost or stolen Money Place Debit Card.  When you report your card, the card will be closed preventing any future access.
  • If you have our Mobile App, you are able to set up alerts, transaction limits and even block your card to prevent future transactions. Simply log into your account through your mobile app and click on manage my cards.

Save our Fraud Detection Message Center phone number 833-735-1894 in your phone. If you get a call from this number, you will know it’s from us regarding your account. Be sure to answer the call, as we need your help to identify possible fraudulent transactions.