Customer Service Representative

By: The Farmers Bank

Position: Customer Service Representative

Job Type: Fulltime

Location: Cross Plains, TN

Education Level: High School Diploma

Minimum Experience: Preferably two year’s experience in a financial institution

Job Description: Provides assistance to customers and performs a wide variety of clerical duties that can be performed in the reception area. Promotes a positive contact will all bank customers.

Job Requirements:

  • Good communication skills (written, verbal and listening)
  • Organizational skills
  • Proficient computer skills and working knowledge of Microsoft/Windows
  • Detail oriented, high degree of accuracy
  • Flexibility and ability to multi-task
  • Ability to promote the appropriate company image and maintain a professional attitude
  • Excellent customer service skills
  • Ability to interact well and in a positive manner, with customers, co-workers and management
  • Pleasant telephone voice and manner
  • Must be capable of demonstrating the use of good marketing techniques for cross-selling bank products
  • Ability to maintain confidentiality and adhere to Bank’s privacy policies
  • Ability to lift and carry up to 20 pounds
  • Occasional bending and stooping required
  • Required to keyboard and view LCD screen for extended time periods

To apply for this job please visit www.thefarmersbank.net.

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